Simply put, Elite Parking Solutions is the easiest valet parking service to do business with in Metro Detroit because we offer:
Automated Valet Parking Management (AVPM)
The world’s first and only valet parking computer application. This system can maximize your revenue by managing all the elements of professional valet parking:
- Track valet keys – which cuts down on theft and wait time for the guests
- Monitor vehicles so our staff can remember your guests and provide top-of-the-line service
- Manage tickets
- Store employee, payroll and revenue data, so we’re able to spend less time on administration and more time servicing your guests
State of the Art Technology
Wireless handheld devices provide parking receipts to your customers. These devices ensure our staff is in place and on time; they also keep track of all vehicles in real time. Two-way radios keep our staff in constant communication and increase efficiency. The latest wireless communications – including texting – helps us maintain contact with valet customers. Their car is ready when they are!
Elite Parking Solutions is the only parking company in Michigan operated by degreed hospitality experts.
Professional Level Attendants
Leaving a lasting and memorable impression with our guests is one of our top priorities. Our parking attendants are polite and well mannered, and give only A+ service. Our objective is to personalize every guest visit by building a relationship that allows each guest to feel welcomed every time they return to the property.
We employ some of the most honest, courteous and clean-cut valet staff in the industry. Potential employees go through a series of interviews and submit to safe driving, employment and criminal background checks before being considered. Once hired, they undergo extensive training in our valet procedures, safe driving techniques, and are taught how to make a good impression – beginning with the initial customer greeting. From their neat appearance to their excellent manners, our employees have received compliments time and again. We believe in treating our employees fairly and with respect – in fact, our staff is among the highest paid in the industry, and in return they perform at a high level.
All our attendants are required to wear uniforms and to meet our strict personal appearance standards. Our uniforms are designed to both look good and protect our staff in Michigan’s unpredictable weather conditions, so our attendants are always in uniform. Uniforms may be personalized with your facility’s name for long-term assignments.
Exceptional Customer Service
Elite Parking Solutions has redefined customer service in Southeast Michigan. It is no wonder we have served many of the same accounts since our inception. This high standard of service is why we are constantly referred to as the best valet service in the Detroit. Some of our past clients include The Governor’s Mansion, Cobo Hall, Holiday Inn Express and Suites, Sheraton of Novi, Darren McCarty of the Detroit Red Wings and many other Detroit sports teams players and coaches, to mention just a few. We manage our accounts with the operational ability and financial strength of a company with over 40 employees, but with the commitment to service and quality relationships of a small business.